FAQs

Quintana Wellness FAQs. Quintana Wellness Is Your Whole-Body Solution to Healthy Living Through Behavioral Health Care and Holistic Nutrition

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These are our most FAQs. We are Quintana Wellness, where we offer a whole-body approach to your health through mental health care and holistic nutrition. We would like to praise you for starting, or continuing, your wellness journey by finding us. We are sure there is something within you that does not feel great, feels a little off, or just needs additional support to feel your best. Whatever that feeling is for you, we are here to walk with you through those muddy waters to find more clarity and understanding of your needs. These are some of the frequently asked questions we hear at Quintana Wellness and our answers to simplify your journey.

Your Questions are Important!

If you have a question that’s not answered here, please use our simple Contact Us form and ask us!

These are our FAQs – the questions we hear most often in your emails and on the phone.

You can expect a conversation with Eddie! Eddie will listen to your story, your concerns, and together you’ll explore the goals you have for your time in therapy. The initial session takes about 30 minutes, as you feel each other out, and you see if it’ll be a good fit – for both of you.

No, we are not medical doctors. Many clients find medication helpful, but many of our clients see meaningful progress without medication. If needed, we are able to help provide medical resources for behavioral health medication.

The Supplements recommended in nutritional therapy do not need a prescription.

Eddie is available to bill many insurance companies. Please reach out to us to discuss your plan to confirm that he is able to accept your plan.

At this time, Mercedes is unable to bill insurances.

We ask that you kindly provide a 24 hour cancellation to your scheduled appointment. In case of a no-show or cancellation after the 24 hour window, this will result in a charge of the full amount for the booked service.

Within nutritional therapy, I cannot treat or diagnose. Any changes to your prescriptions can only be done through your medical doctor.

I will, however, help you understand potential contradictions with your medications, food, and recommended supplements. It is always encouraged to keep your medical doctor in the loop about any changes you make to the treatment of a current condition.

$160 / 50-minute (if clinically appropriate) Session

$200 / 50-minute Couples Session

$220 / 50-minute Family Session (3 or more people)

After hours (5:00pm or later, and weekends) will add an additional $20 to the rate.

We all focus on nutrition and have your health as the priority.

Dietitians typically focus on making sure you are getting your balanced meals from any source based off of government foundation recommendations.

Nutritional therapy focuses on whole-foods, ancestral traditions, and minimally processed foods that nourish our bodies to the full potential. This will look like eating foods our ancestors once ate and eliminating (to our best ability) foods that are ultra-processed or what our bodies don’t recognize.

You and I will spend a lot of time together looking for the ROOT CAUSE of your symptoms, rather than place a Band-Aid over them.

No. We do not offer in-person counseling at this time.

We have found that remote sessions are more convenient and more comfortable. You are able to attend from the comfort of your own home and do not need to spend the extra time driving to and from the office.

Note: Teletherapy can only be offered to residents of California.

Initial Consultation with Individualized Protocol – $300
One 90-minute consultation that takes an in-depth look into your personal health history and a conversation to understand your symptoms. We will get to know your lifestyle choices within movement, stress, and diet in order to make appropriate adjustments to meet your goals. Together, we explore possible root causes to your symptoms.

Protocol Visit
One 45-min visit where we review your individualized recommendations for supplements, nutrition, and lifestyle. I also provide a meal plan that is designed for you. This includes recipes and a grocery list. During this visit we have a discussion about why I am making these recommendations based off of our conversation from your initial consultation. We also discuss any questions you have. I also provide handouts relevant to your goals.

Follow-Up Visits
$40 One 30-minute visit where we discuss your progress, identify what is working well for you, and make minor adjustments to supplements, food, or lifestyle. This is recommended after at least 4 weeks of following protocol, or once to twice per month.
$80 One 60-minute visit where we review your progress, dive into any new symptoms, and take your original goals further by exploring next steps with revised recommendations. Recommended after three months of following protocol. *Must have already completed initial consultation and recommendation visit.

Continued Nutrition $140 (valued at $200)
Two 45-minute sessions to review new concerns or for on-going support. This plan includes an adjustment to your previous recommended whole foods and/or supplements. *Must have already completed an initial consultation, recommendation visit, and initial follow-up visit.

In-Person Grocery Shopping Support – $50
If you’re local to the Temecula Valley area, I offer grocery shopping support for one hour at a local market. I will help you read ingredients, pick the right amount of food for your meal plan, and identify “good, better, best” choices when it comes to food.

We follow all mandated requirements of HIPAA including who is covered, what information is protected, and how protected health information can be used and disclosed. 

These transactions include claims, benefit eligibility inquiries, referral authorization requests, or other transactions for which HHS has established standards under the HIPAA Transactions Rule.6 Using electronic technology, such as email, does not mean a health care provider is a covered entity; the transmission must be in connection with a standard transaction. The Privacy Rule covers a health care provider whether it electronically transmits these transactions directly or uses a billing service or other third party to do so on its behalf. Health care providers include all “providers of services” (e.g., institutional providers such as hospitals) and “providers of medical or health services” (e.g., non-institutional providers such as physicians, dentists and other practitioners) as defined by Medicare, and any other person or organization that furnishes, bills, or is paid for health care. You can download a summary of the HIPAA privacy rule HERE in PDF format.

FAQs (Frequently Asked Questions) are important!

As you can see, there are a lot of frequently asked questions (FAQs), and we know that every question is important to you. Your questions are important to us, too, as you start or continue your journey to healthy living. Our point is simple: “A journey of a thousand miles begins with a single step” (Lao Tzu, Old Chinese Proverb). So, take your next step, and reach out to us today!

At Quintana Wellness, we provide a different experience for improving your health than many other places. Instead of just going to a regular dietician or doctor, we offer behavioral health care, AND nutritional therapy process. We want to help you to take care of your whole body. 

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